cart empty after payment fail issue in magento 1.9.3












1














How can I stop Magento to empty cart after the customer fails to pay with a card?
I am using Midtrans: Veritrans-Payment module for payment method.



I am using Magento ver.1.9.3



Please give me a quick solution










share|improve this question




















  • 1




    This depends on which payment module are you using for card payments... as the responsible code will probably be there
    – Raul Sanchez
    yesterday










  • What payment method you are using?
    – Sukumar Gorai
    yesterday










  • @SukumarGorai I am using Midtrans: Veritrans-Payment module
    – Meera
    yesterday












  • Share the link.
    – Sukumar Gorai
    yesterday










  • @SukumarGorai github.com/veritrans/SNAP-Magento
    – Meera
    yesterday
















1














How can I stop Magento to empty cart after the customer fails to pay with a card?
I am using Midtrans: Veritrans-Payment module for payment method.



I am using Magento ver.1.9.3



Please give me a quick solution










share|improve this question




















  • 1




    This depends on which payment module are you using for card payments... as the responsible code will probably be there
    – Raul Sanchez
    yesterday










  • What payment method you are using?
    – Sukumar Gorai
    yesterday










  • @SukumarGorai I am using Midtrans: Veritrans-Payment module
    – Meera
    yesterday












  • Share the link.
    – Sukumar Gorai
    yesterday










  • @SukumarGorai github.com/veritrans/SNAP-Magento
    – Meera
    yesterday














1












1








1







How can I stop Magento to empty cart after the customer fails to pay with a card?
I am using Midtrans: Veritrans-Payment module for payment method.



I am using Magento ver.1.9.3



Please give me a quick solution










share|improve this question















How can I stop Magento to empty cart after the customer fails to pay with a card?
I am using Midtrans: Veritrans-Payment module for payment method.



I am using Magento ver.1.9.3



Please give me a quick solution







cart onepage-checkout magento1.9.3






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited yesterday







Meera

















asked yesterday









MeeraMeera

206




206








  • 1




    This depends on which payment module are you using for card payments... as the responsible code will probably be there
    – Raul Sanchez
    yesterday










  • What payment method you are using?
    – Sukumar Gorai
    yesterday










  • @SukumarGorai I am using Midtrans: Veritrans-Payment module
    – Meera
    yesterday












  • Share the link.
    – Sukumar Gorai
    yesterday










  • @SukumarGorai github.com/veritrans/SNAP-Magento
    – Meera
    yesterday














  • 1




    This depends on which payment module are you using for card payments... as the responsible code will probably be there
    – Raul Sanchez
    yesterday










  • What payment method you are using?
    – Sukumar Gorai
    yesterday










  • @SukumarGorai I am using Midtrans: Veritrans-Payment module
    – Meera
    yesterday












  • Share the link.
    – Sukumar Gorai
    yesterday










  • @SukumarGorai github.com/veritrans/SNAP-Magento
    – Meera
    yesterday








1




1




This depends on which payment module are you using for card payments... as the responsible code will probably be there
– Raul Sanchez
yesterday




This depends on which payment module are you using for card payments... as the responsible code will probably be there
– Raul Sanchez
yesterday












What payment method you are using?
– Sukumar Gorai
yesterday




What payment method you are using?
– Sukumar Gorai
yesterday












@SukumarGorai I am using Midtrans: Veritrans-Payment module
– Meera
yesterday






@SukumarGorai I am using Midtrans: Veritrans-Payment module
– Meera
yesterday














Share the link.
– Sukumar Gorai
yesterday




Share the link.
– Sukumar Gorai
yesterday












@SukumarGorai github.com/veritrans/SNAP-Magento
– Meera
yesterday




@SukumarGorai github.com/veritrans/SNAP-Magento
– Meera
yesterday










1 Answer
1






active

oldest

votes


















0














You need to override the default failure action of magento 1 as your payment module didn't override it. If you check the below file:




/app/code/community/Midtrans/Snap/controllers/PaymentController.php




Locate the method or action responseAction() you can see that the code redirect user to default failure page of magento 1. So you need to override the default failure action which looks like below:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Replace the above code by overriding failure action with below code:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if(Mage::getSingleton('checkout/session')->getLastRealOrderId()){
if ($lastQuoteId = Mage::getSingleton('checkout/session')->getLastQuoteId()){
$quote = Mage::getModel('sales/quote')->load($lastQuoteId);
$quote->setIsActive(true)->save();
}
Mage::getSingleton('core/session')->addError(Mage::helper('module_name')->__('Inform the customer for failed transaction'));
$this->_redirect('checkout/cart'); //Redirect to cart
return;
}

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Also comment the below line from your reponseAction():



$this->cancelAction();


Hope this helps!






share|improve this answer























  • Sorry, this code is not working for me.
    – Meera
    8 hours ago












  • Does your page redirect to failure action? Try to add log and check if it redirects to correct action or not
    – Sukumar Gorai
    8 hours ago











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1 Answer
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active

oldest

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1 Answer
1






active

oldest

votes









active

oldest

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active

oldest

votes









0














You need to override the default failure action of magento 1 as your payment module didn't override it. If you check the below file:




/app/code/community/Midtrans/Snap/controllers/PaymentController.php




Locate the method or action responseAction() you can see that the code redirect user to default failure page of magento 1. So you need to override the default failure action which looks like below:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Replace the above code by overriding failure action with below code:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if(Mage::getSingleton('checkout/session')->getLastRealOrderId()){
if ($lastQuoteId = Mage::getSingleton('checkout/session')->getLastQuoteId()){
$quote = Mage::getModel('sales/quote')->load($lastQuoteId);
$quote->setIsActive(true)->save();
}
Mage::getSingleton('core/session')->addError(Mage::helper('module_name')->__('Inform the customer for failed transaction'));
$this->_redirect('checkout/cart'); //Redirect to cart
return;
}

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Also comment the below line from your reponseAction():



$this->cancelAction();


Hope this helps!






share|improve this answer























  • Sorry, this code is not working for me.
    – Meera
    8 hours ago












  • Does your page redirect to failure action? Try to add log and check if it redirects to correct action or not
    – Sukumar Gorai
    8 hours ago
















0














You need to override the default failure action of magento 1 as your payment module didn't override it. If you check the below file:




/app/code/community/Midtrans/Snap/controllers/PaymentController.php




Locate the method or action responseAction() you can see that the code redirect user to default failure page of magento 1. So you need to override the default failure action which looks like below:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Replace the above code by overriding failure action with below code:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if(Mage::getSingleton('checkout/session')->getLastRealOrderId()){
if ($lastQuoteId = Mage::getSingleton('checkout/session')->getLastQuoteId()){
$quote = Mage::getModel('sales/quote')->load($lastQuoteId);
$quote->setIsActive(true)->save();
}
Mage::getSingleton('core/session')->addError(Mage::helper('module_name')->__('Inform the customer for failed transaction'));
$this->_redirect('checkout/cart'); //Redirect to cart
return;
}

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Also comment the below line from your reponseAction():



$this->cancelAction();


Hope this helps!






share|improve this answer























  • Sorry, this code is not working for me.
    – Meera
    8 hours ago












  • Does your page redirect to failure action? Try to add log and check if it redirects to correct action or not
    – Sukumar Gorai
    8 hours ago














0












0








0






You need to override the default failure action of magento 1 as your payment module didn't override it. If you check the below file:




/app/code/community/Midtrans/Snap/controllers/PaymentController.php




Locate the method or action responseAction() you can see that the code redirect user to default failure page of magento 1. So you need to override the default failure action which looks like below:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Replace the above code by overriding failure action with below code:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if(Mage::getSingleton('checkout/session')->getLastRealOrderId()){
if ($lastQuoteId = Mage::getSingleton('checkout/session')->getLastQuoteId()){
$quote = Mage::getModel('sales/quote')->load($lastQuoteId);
$quote->setIsActive(true)->save();
}
Mage::getSingleton('core/session')->addError(Mage::helper('module_name')->__('Inform the customer for failed transaction'));
$this->_redirect('checkout/cart'); //Redirect to cart
return;
}

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Also comment the below line from your reponseAction():



$this->cancelAction();


Hope this helps!






share|improve this answer














You need to override the default failure action of magento 1 as your payment module didn't override it. If you check the below file:




/app/code/community/Midtrans/Snap/controllers/PaymentController.php




Locate the method or action responseAction() you can see that the code redirect user to default failure page of magento 1. So you need to override the default failure action which looks like below:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Replace the above code by overriding failure action with below code:



public function failureAction()
{
$lastQuoteId = $this->getOnepage()->getCheckout()->getLastQuoteId();
$lastOrderId = $this->getOnepage()->getCheckout()->getLastOrderId();

if(Mage::getSingleton('checkout/session')->getLastRealOrderId()){
if ($lastQuoteId = Mage::getSingleton('checkout/session')->getLastQuoteId()){
$quote = Mage::getModel('sales/quote')->load($lastQuoteId);
$quote->setIsActive(true)->save();
}
Mage::getSingleton('core/session')->addError(Mage::helper('module_name')->__('Inform the customer for failed transaction'));
$this->_redirect('checkout/cart'); //Redirect to cart
return;
}

if (!$lastQuoteId || !$lastOrderId) {
$this->_redirect('checkout/cart');
return;
}

$this->loadLayout();
$this->renderLayout();
}


Also comment the below line from your reponseAction():



$this->cancelAction();


Hope this helps!







share|improve this answer














share|improve this answer



share|improve this answer








edited yesterday

























answered yesterday









Sukumar GoraiSukumar Gorai

6,3953527




6,3953527












  • Sorry, this code is not working for me.
    – Meera
    8 hours ago












  • Does your page redirect to failure action? Try to add log and check if it redirects to correct action or not
    – Sukumar Gorai
    8 hours ago


















  • Sorry, this code is not working for me.
    – Meera
    8 hours ago












  • Does your page redirect to failure action? Try to add log and check if it redirects to correct action or not
    – Sukumar Gorai
    8 hours ago
















Sorry, this code is not working for me.
– Meera
8 hours ago






Sorry, this code is not working for me.
– Meera
8 hours ago














Does your page redirect to failure action? Try to add log and check if it redirects to correct action or not
– Sukumar Gorai
8 hours ago




Does your page redirect to failure action? Try to add log and check if it redirects to correct action or not
– Sukumar Gorai
8 hours ago


















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