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I have tried to look for previous solution and couldn't find any relevant topics. So I guess I should post a new question here. We are trying to toggle the WYSIWYG editor (Which is turned by default) and it is not responding. I inspected the element and it shows these errors:



Uncaught TypeError: tinyMceWysiwygSetup is not a constructor


I tried to compare the tiny_mce folder under the js directory with another working magento website. Their respective sum is the same so I think the problem doesn't occur at this place.



Any clue or idea to resolve this issue?



Thank you very much in advance!



WYSIWYG Error










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bumped to the homepage by Community yesterday


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  • UPDATE: We have tried to troubleshoot the problem and it seems that the error lies in one of the js files. The problem is solved when we turned off the "Merge Javascript" setting. Currently, we are trying to fix that by looking into the separate js files and hopefully something will turn out in the end.
    – darknumbers
    Apr 15 '16 at 17:38












  • Have you tried different web browsers?
    – SR_Magento
    Feb 12 '17 at 17:27
















0














I have tried to look for previous solution and couldn't find any relevant topics. So I guess I should post a new question here. We are trying to toggle the WYSIWYG editor (Which is turned by default) and it is not responding. I inspected the element and it shows these errors:



Uncaught TypeError: tinyMceWysiwygSetup is not a constructor


I tried to compare the tiny_mce folder under the js directory with another working magento website. Their respective sum is the same so I think the problem doesn't occur at this place.



Any clue or idea to resolve this issue?



Thank you very much in advance!



WYSIWYG Error










share|improve this question
















bumped to the homepage by Community yesterday


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.















  • UPDATE: We have tried to troubleshoot the problem and it seems that the error lies in one of the js files. The problem is solved when we turned off the "Merge Javascript" setting. Currently, we are trying to fix that by looking into the separate js files and hopefully something will turn out in the end.
    – darknumbers
    Apr 15 '16 at 17:38












  • Have you tried different web browsers?
    – SR_Magento
    Feb 12 '17 at 17:27














0












0








0







I have tried to look for previous solution and couldn't find any relevant topics. So I guess I should post a new question here. We are trying to toggle the WYSIWYG editor (Which is turned by default) and it is not responding. I inspected the element and it shows these errors:



Uncaught TypeError: tinyMceWysiwygSetup is not a constructor


I tried to compare the tiny_mce folder under the js directory with another working magento website. Their respective sum is the same so I think the problem doesn't occur at this place.



Any clue or idea to resolve this issue?



Thank you very much in advance!



WYSIWYG Error










share|improve this question















I have tried to look for previous solution and couldn't find any relevant topics. So I guess I should post a new question here. We are trying to toggle the WYSIWYG editor (Which is turned by default) and it is not responding. I inspected the element and it shows these errors:



Uncaught TypeError: tinyMceWysiwygSetup is not a constructor


I tried to compare the tiny_mce folder under the js directory with another working magento website. Their respective sum is the same so I think the problem doesn't occur at this place.



Any clue or idea to resolve this issue?



Thank you very much in advance!



WYSIWYG Error







xml wysiwyg edit-order tinymce






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share|improve this question













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share|improve this question








edited Mar 10 '17 at 9:42









Community

1




1










asked Apr 10 '16 at 10:48









darknumbersdarknumbers

12




12





bumped to the homepage by Community yesterday


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







bumped to the homepage by Community yesterday


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.














  • UPDATE: We have tried to troubleshoot the problem and it seems that the error lies in one of the js files. The problem is solved when we turned off the "Merge Javascript" setting. Currently, we are trying to fix that by looking into the separate js files and hopefully something will turn out in the end.
    – darknumbers
    Apr 15 '16 at 17:38












  • Have you tried different web browsers?
    – SR_Magento
    Feb 12 '17 at 17:27


















  • UPDATE: We have tried to troubleshoot the problem and it seems that the error lies in one of the js files. The problem is solved when we turned off the "Merge Javascript" setting. Currently, we are trying to fix that by looking into the separate js files and hopefully something will turn out in the end.
    – darknumbers
    Apr 15 '16 at 17:38












  • Have you tried different web browsers?
    – SR_Magento
    Feb 12 '17 at 17:27
















UPDATE: We have tried to troubleshoot the problem and it seems that the error lies in one of the js files. The problem is solved when we turned off the "Merge Javascript" setting. Currently, we are trying to fix that by looking into the separate js files and hopefully something will turn out in the end.
– darknumbers
Apr 15 '16 at 17:38






UPDATE: We have tried to troubleshoot the problem and it seems that the error lies in one of the js files. The problem is solved when we turned off the "Merge Javascript" setting. Currently, we are trying to fix that by looking into the separate js files and hopefully something will turn out in the end.
– darknumbers
Apr 15 '16 at 17:38














Have you tried different web browsers?
– SR_Magento
Feb 12 '17 at 17:27




Have you tried different web browsers?
– SR_Magento
Feb 12 '17 at 17:27










3 Answers
3






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oldest

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0














I had the same problem. I enabled and disabled wysiwyg by default is System -> Configuration -> Content Management, then cleared cache and it was solved. Nothing special






share|improve this answer





















  • Thanks for the reply. But I am afraid our problem is serious than this. We have tried to toggle the WYSIWYG editor through Configurations but the problem still exists.
    – darknumbers
    Apr 15 '16 at 15:07



















0














Your should check request js files in browser. It should have tinymce_setup or tinymce_src i don't remember correct name.






share|improve this answer































    0














    I faced same issue. So this issue was solved after i reindexed all indexer and i also flushed the cache



    So try after reindexing and flushing cache.






    share|improve this answer





















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      3 Answers
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      active

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      3 Answers
      3






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      active

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      active

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      0














      I had the same problem. I enabled and disabled wysiwyg by default is System -> Configuration -> Content Management, then cleared cache and it was solved. Nothing special






      share|improve this answer





















      • Thanks for the reply. But I am afraid our problem is serious than this. We have tried to toggle the WYSIWYG editor through Configurations but the problem still exists.
        – darknumbers
        Apr 15 '16 at 15:07
















      0














      I had the same problem. I enabled and disabled wysiwyg by default is System -> Configuration -> Content Management, then cleared cache and it was solved. Nothing special






      share|improve this answer





















      • Thanks for the reply. But I am afraid our problem is serious than this. We have tried to toggle the WYSIWYG editor through Configurations but the problem still exists.
        – darknumbers
        Apr 15 '16 at 15:07














      0












      0








      0






      I had the same problem. I enabled and disabled wysiwyg by default is System -> Configuration -> Content Management, then cleared cache and it was solved. Nothing special






      share|improve this answer












      I had the same problem. I enabled and disabled wysiwyg by default is System -> Configuration -> Content Management, then cleared cache and it was solved. Nothing special







      share|improve this answer












      share|improve this answer



      share|improve this answer










      answered Apr 10 '16 at 18:00









      ilibilib

      311




      311












      • Thanks for the reply. But I am afraid our problem is serious than this. We have tried to toggle the WYSIWYG editor through Configurations but the problem still exists.
        – darknumbers
        Apr 15 '16 at 15:07


















      • Thanks for the reply. But I am afraid our problem is serious than this. We have tried to toggle the WYSIWYG editor through Configurations but the problem still exists.
        – darknumbers
        Apr 15 '16 at 15:07
















      Thanks for the reply. But I am afraid our problem is serious than this. We have tried to toggle the WYSIWYG editor through Configurations but the problem still exists.
      – darknumbers
      Apr 15 '16 at 15:07




      Thanks for the reply. But I am afraid our problem is serious than this. We have tried to toggle the WYSIWYG editor through Configurations but the problem still exists.
      – darknumbers
      Apr 15 '16 at 15:07













      0














      Your should check request js files in browser. It should have tinymce_setup or tinymce_src i don't remember correct name.






      share|improve this answer




























        0














        Your should check request js files in browser. It should have tinymce_setup or tinymce_src i don't remember correct name.






        share|improve this answer


























          0












          0








          0






          Your should check request js files in browser. It should have tinymce_setup or tinymce_src i don't remember correct name.






          share|improve this answer














          Your should check request js files in browser. It should have tinymce_setup or tinymce_src i don't remember correct name.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Feb 12 '17 at 17:25









          SR_Magento

          3,324114795




          3,324114795










          answered Feb 12 '17 at 16:54









          mrtuvnmrtuvn

          1,7101528




          1,7101528























              0














              I faced same issue. So this issue was solved after i reindexed all indexer and i also flushed the cache



              So try after reindexing and flushing cache.






              share|improve this answer


























                0














                I faced same issue. So this issue was solved after i reindexed all indexer and i also flushed the cache



                So try after reindexing and flushing cache.






                share|improve this answer
























                  0












                  0








                  0






                  I faced same issue. So this issue was solved after i reindexed all indexer and i also flushed the cache



                  So try after reindexing and flushing cache.






                  share|improve this answer












                  I faced same issue. So this issue was solved after i reindexed all indexer and i also flushed the cache



                  So try after reindexing and flushing cache.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Aug 10 '18 at 5:04









                  Chintan KaneriyaChintan Kaneriya

                  301114




                  301114






























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