What is the current UPS shipping gateway? (outage 2019-01-06)












1














I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?










share|improve this question









New contributor




M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















  • Thanks for posting the fix. A shame UPS didn't notify about the issue.
    – user3888866
    yesterday










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Aasim Goriya
    yesterday










  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
    – OlisoJoe
    yesterday










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Vivek Kumar
    yesterday
















1














I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?










share|improve this question









New contributor




M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















  • Thanks for posting the fix. A shame UPS didn't notify about the issue.
    – user3888866
    yesterday










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Aasim Goriya
    yesterday










  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
    – OlisoJoe
    yesterday










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Vivek Kumar
    yesterday














1












1








1







I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?










share|improve this question









New contributor




M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I'm using Magento 1.7, and it uses the UPS shipping calculator at



http://www.ups.com/using/services/rave/qcostcgi.cgi



Since yesterday afternoon, it has been returning a 404 not found and this is preventing anyone from placing an order! I'm very surprised that the entire Magento community isn't on fire with this event... so maybe I just have an old URL that nobody is using anymore? Does anyone know if this service has been retired or if it is a temporary outage?







shipping-methods ups






share|improve this question









New contributor




M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited yesterday







M Conrad













New contributor




M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked yesterday









M ConradM Conrad

1084




1084




New contributor




M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












  • Thanks for posting the fix. A shame UPS didn't notify about the issue.
    – user3888866
    yesterday










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Aasim Goriya
    yesterday










  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
    – OlisoJoe
    yesterday










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Vivek Kumar
    yesterday


















  • Thanks for posting the fix. A shame UPS didn't notify about the issue.
    – user3888866
    yesterday










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Aasim Goriya
    yesterday










  • Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
    – OlisoJoe
    yesterday










  • This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
    – Vivek Kumar
    yesterday
















Thanks for posting the fix. A shame UPS didn't notify about the issue.
– user3888866
yesterday




Thanks for posting the fix. A shame UPS didn't notify about the issue.
– user3888866
yesterday












This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
– Aasim Goriya
yesterday




This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
– Aasim Goriya
yesterday












Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
– OlisoJoe
yesterday




Thank you so much for posting this!!! Saved us a lot of time and effort. I called ups and of course they had no clue only mentioning api developer kits. They should say something somewhere about this. Best, Joe
– OlisoJoe
yesterday












This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
– Vivek Kumar
yesterday




This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker. - From Review
– Vivek Kumar
yesterday










2 Answers
2






active

oldest

votes


















4














You simply need to update the UPS Gateway URL to use "https"



To change this setting, login to the backend of your Magento website and then go to :




  1. System > Configuration

  2. Click “Shipping Methods”

  3. Click the tab for “UPS”

  4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


I put together a quick video on how to fix it here:
https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






share|improve this answer








New contributor




Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.


























    0














    Ok, I figured it out, the shipping gateway now requires https instead of http.



    https://www.ups.com/using/services/rave/qcostcgi.cgi



    Though, it is disturbing that I can't find any documentation about this API on UPS's website.






    share|improve this answer








    New contributor




    M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.


















      Your Answer








      StackExchange.ready(function() {
      var channelOptions = {
      tags: "".split(" "),
      id: "479"
      };
      initTagRenderer("".split(" "), "".split(" "), channelOptions);

      StackExchange.using("externalEditor", function() {
      // Have to fire editor after snippets, if snippets enabled
      if (StackExchange.settings.snippets.snippetsEnabled) {
      StackExchange.using("snippets", function() {
      createEditor();
      });
      }
      else {
      createEditor();
      }
      });

      function createEditor() {
      StackExchange.prepareEditor({
      heartbeatType: 'answer',
      autoActivateHeartbeat: false,
      convertImagesToLinks: false,
      noModals: true,
      showLowRepImageUploadWarning: true,
      reputationToPostImages: null,
      bindNavPrevention: true,
      postfix: "",
      imageUploader: {
      brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
      contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
      allowUrls: true
      },
      onDemand: true,
      discardSelector: ".discard-answer"
      ,immediatelyShowMarkdownHelp:true
      });


      }
      });






      M Conrad is a new contributor. Be nice, and check out our Code of Conduct.










      draft saved

      draft discarded


















      StackExchange.ready(
      function () {
      StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fmagento.stackexchange.com%2fquestions%2f257013%2fwhat-is-the-current-ups-shipping-gateway-outage-2019-01-06%23new-answer', 'question_page');
      }
      );

      Post as a guest















      Required, but never shown

























      2 Answers
      2






      active

      oldest

      votes








      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      4














      You simply need to update the UPS Gateway URL to use "https"



      To change this setting, login to the backend of your Magento website and then go to :




      1. System > Configuration

      2. Click “Shipping Methods”

      3. Click the tab for “UPS”

      4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


      I put together a quick video on how to fix it here:
      https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






      share|improve this answer








      New contributor




      Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.























        4














        You simply need to update the UPS Gateway URL to use "https"



        To change this setting, login to the backend of your Magento website and then go to :




        1. System > Configuration

        2. Click “Shipping Methods”

        3. Click the tab for “UPS”

        4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


        I put together a quick video on how to fix it here:
        https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






        share|improve this answer








        New contributor




        Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.





















          4












          4








          4






          You simply need to update the UPS Gateway URL to use "https"



          To change this setting, login to the backend of your Magento website and then go to :




          1. System > Configuration

          2. Click “Shipping Methods”

          3. Click the tab for “UPS”

          4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


          I put together a quick video on how to fix it here:
          https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be






          share|improve this answer








          New contributor




          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          You simply need to update the UPS Gateway URL to use "https"



          To change this setting, login to the backend of your Magento website and then go to :




          1. System > Configuration

          2. Click “Shipping Methods”

          3. Click the tab for “UPS”

          4. Find the “Gateway URL” setting and change the url from “http://www.ups.com/using/services/rave/qcostcgi.cgi” to “https://www.ups.com/using/services/rave/qcostcgi.cgi”.


          I put together a quick video on how to fix it here:
          https://www.youtube.com/watch?v=VNHQb3X7Lys&feature=youtu.be







          share|improve this answer








          New contributor




          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          share|improve this answer



          share|improve this answer






          New contributor




          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          answered yesterday









          Adam HodsonAdam Hodson

          561




          561




          New contributor




          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.





          New contributor





          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.






          Adam Hodson is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.

























              0














              Ok, I figured it out, the shipping gateway now requires https instead of http.



              https://www.ups.com/using/services/rave/qcostcgi.cgi



              Though, it is disturbing that I can't find any documentation about this API on UPS's website.






              share|improve this answer








              New contributor




              M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.























                0














                Ok, I figured it out, the shipping gateway now requires https instead of http.



                https://www.ups.com/using/services/rave/qcostcgi.cgi



                Though, it is disturbing that I can't find any documentation about this API on UPS's website.






                share|improve this answer








                New contributor




                M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.





















                  0












                  0








                  0






                  Ok, I figured it out, the shipping gateway now requires https instead of http.



                  https://www.ups.com/using/services/rave/qcostcgi.cgi



                  Though, it is disturbing that I can't find any documentation about this API on UPS's website.






                  share|improve this answer








                  New contributor




                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  Ok, I figured it out, the shipping gateway now requires https instead of http.



                  https://www.ups.com/using/services/rave/qcostcgi.cgi



                  Though, it is disturbing that I can't find any documentation about this API on UPS's website.







                  share|improve this answer








                  New contributor




                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer






                  New contributor




                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered yesterday









                  M ConradM Conrad

                  1084




                  1084




                  New contributor




                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.





                  New contributor





                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  M Conrad is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






















                      M Conrad is a new contributor. Be nice, and check out our Code of Conduct.










                      draft saved

                      draft discarded


















                      M Conrad is a new contributor. Be nice, and check out our Code of Conduct.













                      M Conrad is a new contributor. Be nice, and check out our Code of Conduct.












                      M Conrad is a new contributor. Be nice, and check out our Code of Conduct.
















                      Thanks for contributing an answer to Magento Stack Exchange!


                      • Please be sure to answer the question. Provide details and share your research!

                      But avoid



                      • Asking for help, clarification, or responding to other answers.

                      • Making statements based on opinion; back them up with references or personal experience.


                      To learn more, see our tips on writing great answers.





                      Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


                      Please pay close attention to the following guidance:


                      • Please be sure to answer the question. Provide details and share your research!

                      But avoid



                      • Asking for help, clarification, or responding to other answers.

                      • Making statements based on opinion; back them up with references or personal experience.


                      To learn more, see our tips on writing great answers.




                      draft saved


                      draft discarded














                      StackExchange.ready(
                      function () {
                      StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fmagento.stackexchange.com%2fquestions%2f257013%2fwhat-is-the-current-ups-shipping-gateway-outage-2019-01-06%23new-answer', 'question_page');
                      }
                      );

                      Post as a guest















                      Required, but never shown





















































                      Required, but never shown














                      Required, but never shown












                      Required, but never shown







                      Required, but never shown

































                      Required, but never shown














                      Required, but never shown












                      Required, but never shown







                      Required, but never shown







                      Popular posts from this blog

                      1300-talet

                      1300-talet

                      Display a custom attribute below product name in the front-end Magento 1.9.3.8