Magenot 1.X UPS rates not loading












1














It seems like since today morning UPS rates are not loading. When I enable the UPS debug I get the following in result



    2019-01-07T11:24:09+00:00 DEBUG (7): Array
(
[request] => Array
(
[accept_UPS_license_agreement] => yes
[10_action] => 4
[13_product] => SKU1
[14_origCountry] => US
[15_origPostal] => 07647
[origCity] =>
[19_destPostal] => 60605
[22_destCountry] => US
[23_weight] => 12.9
[47_rate_chart] => Customer Counter
[48_container] => 00
[49_residential] => 01
[weight_std] => lbs
)

[result] => <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Draft//EN">
<HTML>
<HEAD>
<TITLE>Error 404--Not Found</TITLE>
</HEAD>
<BODY bgcolor="white">
<FONT FACE=Helvetica><BR CLEAR=all>
<TABLE border=0 cellspacing=5><TR><TD><BR CLEAR=all>
<FONT FACE="Helvetica" COLOR="black" SIZE="3"><H2>Error 404--Not Found</H2>
</FONT></TD></TR>
</TABLE>
<TABLE border=0 width=100% cellpadding=10><TR><TD VALIGN=top WIDTH=100% BGCOLOR=white><FONT FACE="Courier New"><FONT FACE="Helvetica" SIZE="3"><H3>From RFC 2068 <i>Hypertext Transfer Protocol -- HTTP/1.1</i>:</H3>
</FONT><FONT FACE="Helvetica" SIZE="3"><H4>10.4.5 404 Not Found</H4>
</FONT><P><FONT FACE="Courier New">The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.</p><p>If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.</FONT></P>
</FONT></TD></TR>
</TABLE>

</BODY>
</HTML>

[__pid] => 7111
)


I tried with multiple Magento1 project and I got the same result.
Is this known issue or did someone receive this kind of issue ?










share|improve this question



























    1














    It seems like since today morning UPS rates are not loading. When I enable the UPS debug I get the following in result



        2019-01-07T11:24:09+00:00 DEBUG (7): Array
    (
    [request] => Array
    (
    [accept_UPS_license_agreement] => yes
    [10_action] => 4
    [13_product] => SKU1
    [14_origCountry] => US
    [15_origPostal] => 07647
    [origCity] =>
    [19_destPostal] => 60605
    [22_destCountry] => US
    [23_weight] => 12.9
    [47_rate_chart] => Customer Counter
    [48_container] => 00
    [49_residential] => 01
    [weight_std] => lbs
    )

    [result] => <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Draft//EN">
    <HTML>
    <HEAD>
    <TITLE>Error 404--Not Found</TITLE>
    </HEAD>
    <BODY bgcolor="white">
    <FONT FACE=Helvetica><BR CLEAR=all>
    <TABLE border=0 cellspacing=5><TR><TD><BR CLEAR=all>
    <FONT FACE="Helvetica" COLOR="black" SIZE="3"><H2>Error 404--Not Found</H2>
    </FONT></TD></TR>
    </TABLE>
    <TABLE border=0 width=100% cellpadding=10><TR><TD VALIGN=top WIDTH=100% BGCOLOR=white><FONT FACE="Courier New"><FONT FACE="Helvetica" SIZE="3"><H3>From RFC 2068 <i>Hypertext Transfer Protocol -- HTTP/1.1</i>:</H3>
    </FONT><FONT FACE="Helvetica" SIZE="3"><H4>10.4.5 404 Not Found</H4>
    </FONT><P><FONT FACE="Courier New">The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.</p><p>If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.</FONT></P>
    </FONT></TD></TR>
    </TABLE>

    </BODY>
    </HTML>

    [__pid] => 7111
    )


    I tried with multiple Magento1 project and I got the same result.
    Is this known issue or did someone receive this kind of issue ?










    share|improve this question

























      1












      1








      1







      It seems like since today morning UPS rates are not loading. When I enable the UPS debug I get the following in result



          2019-01-07T11:24:09+00:00 DEBUG (7): Array
      (
      [request] => Array
      (
      [accept_UPS_license_agreement] => yes
      [10_action] => 4
      [13_product] => SKU1
      [14_origCountry] => US
      [15_origPostal] => 07647
      [origCity] =>
      [19_destPostal] => 60605
      [22_destCountry] => US
      [23_weight] => 12.9
      [47_rate_chart] => Customer Counter
      [48_container] => 00
      [49_residential] => 01
      [weight_std] => lbs
      )

      [result] => <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Draft//EN">
      <HTML>
      <HEAD>
      <TITLE>Error 404--Not Found</TITLE>
      </HEAD>
      <BODY bgcolor="white">
      <FONT FACE=Helvetica><BR CLEAR=all>
      <TABLE border=0 cellspacing=5><TR><TD><BR CLEAR=all>
      <FONT FACE="Helvetica" COLOR="black" SIZE="3"><H2>Error 404--Not Found</H2>
      </FONT></TD></TR>
      </TABLE>
      <TABLE border=0 width=100% cellpadding=10><TR><TD VALIGN=top WIDTH=100% BGCOLOR=white><FONT FACE="Courier New"><FONT FACE="Helvetica" SIZE="3"><H3>From RFC 2068 <i>Hypertext Transfer Protocol -- HTTP/1.1</i>:</H3>
      </FONT><FONT FACE="Helvetica" SIZE="3"><H4>10.4.5 404 Not Found</H4>
      </FONT><P><FONT FACE="Courier New">The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.</p><p>If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.</FONT></P>
      </FONT></TD></TR>
      </TABLE>

      </BODY>
      </HTML>

      [__pid] => 7111
      )


      I tried with multiple Magento1 project and I got the same result.
      Is this known issue or did someone receive this kind of issue ?










      share|improve this question













      It seems like since today morning UPS rates are not loading. When I enable the UPS debug I get the following in result



          2019-01-07T11:24:09+00:00 DEBUG (7): Array
      (
      [request] => Array
      (
      [accept_UPS_license_agreement] => yes
      [10_action] => 4
      [13_product] => SKU1
      [14_origCountry] => US
      [15_origPostal] => 07647
      [origCity] =>
      [19_destPostal] => 60605
      [22_destCountry] => US
      [23_weight] => 12.9
      [47_rate_chart] => Customer Counter
      [48_container] => 00
      [49_residential] => 01
      [weight_std] => lbs
      )

      [result] => <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Draft//EN">
      <HTML>
      <HEAD>
      <TITLE>Error 404--Not Found</TITLE>
      </HEAD>
      <BODY bgcolor="white">
      <FONT FACE=Helvetica><BR CLEAR=all>
      <TABLE border=0 cellspacing=5><TR><TD><BR CLEAR=all>
      <FONT FACE="Helvetica" COLOR="black" SIZE="3"><H2>Error 404--Not Found</H2>
      </FONT></TD></TR>
      </TABLE>
      <TABLE border=0 width=100% cellpadding=10><TR><TD VALIGN=top WIDTH=100% BGCOLOR=white><FONT FACE="Courier New"><FONT FACE="Helvetica" SIZE="3"><H3>From RFC 2068 <i>Hypertext Transfer Protocol -- HTTP/1.1</i>:</H3>
      </FONT><FONT FACE="Helvetica" SIZE="3"><H4>10.4.5 404 Not Found</H4>
      </FONT><P><FONT FACE="Courier New">The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.</p><p>If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.</FONT></P>
      </FONT></TD></TR>
      </TABLE>

      </BODY>
      </HTML>

      [__pid] => 7111
      )


      I tried with multiple Magento1 project and I got the same result.
      Is this known issue or did someone receive this kind of issue ?







      magento-1.9 ups






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked yesterday









      PravinPravin

      393321




      393321






















          3 Answers
          3






          active

          oldest

          votes


















          1














          I found the issue. You must change the "gateway URL" in your shipping methods > UPS to: HTTPS:



          https://www.ups.com/using/services/rave/qcostcgi.cgi



          Soon as i did. It now works.






          share|improve this answer










          New contributor




          Volo is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.


















          • Yes , it also did work for me
            – Pravin
            yesterday



















          0














          I am also seeing this and have reached out to our UPS reps for clarification.



          I have two installs (1.9.3 and 1.14.3) both not retuning UPS rates when using the native Magento United Parcel Service setting in the UPS shipping methods.



          However, if you have a UPS developer account and have set up your access license number for API's you can switch to the United Parcel Service XML setting in Magento. Then enter license number and developer username and password. Then dump the caches and you will then return UPS shipping quotes for orders. This setting will also allow you to use your negotiated rates from UPS if you have any with your account.



          I will update once I have official answers from UPS team for using default UPS settings.






          share|improve this answer








          New contributor




          oslo198 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.


























            -1














            Found the solution:



            Go to your backend,
            click System, Configuration, Shipping Methods.
            Under the "Gateway URL" change the URL to "https" from "http"






            share|improve this answer










            New contributor




            TheAS is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.

















              protected by Community yesterday



              Thank you for your interest in this question.
              Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



              Would you like to answer one of these unanswered questions instead?














              3 Answers
              3






              active

              oldest

              votes








              3 Answers
              3






              active

              oldest

              votes









              active

              oldest

              votes






              active

              oldest

              votes









              1














              I found the issue. You must change the "gateway URL" in your shipping methods > UPS to: HTTPS:



              https://www.ups.com/using/services/rave/qcostcgi.cgi



              Soon as i did. It now works.






              share|improve this answer










              New contributor




              Volo is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.


















              • Yes , it also did work for me
                – Pravin
                yesterday
















              1














              I found the issue. You must change the "gateway URL" in your shipping methods > UPS to: HTTPS:



              https://www.ups.com/using/services/rave/qcostcgi.cgi



              Soon as i did. It now works.






              share|improve this answer










              New contributor




              Volo is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.


















              • Yes , it also did work for me
                – Pravin
                yesterday














              1












              1








              1






              I found the issue. You must change the "gateway URL" in your shipping methods > UPS to: HTTPS:



              https://www.ups.com/using/services/rave/qcostcgi.cgi



              Soon as i did. It now works.






              share|improve this answer










              New contributor




              Volo is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.









              I found the issue. You must change the "gateway URL" in your shipping methods > UPS to: HTTPS:



              https://www.ups.com/using/services/rave/qcostcgi.cgi



              Soon as i did. It now works.







              share|improve this answer










              New contributor




              Volo is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.









              share|improve this answer



              share|improve this answer








              edited yesterday





















              New contributor




              Volo is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.









              answered yesterday









              VoloVolo

              262




              262




              New contributor




              Volo is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.





              New contributor





              Volo is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.






              Volo is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.












              • Yes , it also did work for me
                – Pravin
                yesterday


















              • Yes , it also did work for me
                – Pravin
                yesterday
















              Yes , it also did work for me
              – Pravin
              yesterday




              Yes , it also did work for me
              – Pravin
              yesterday













              0














              I am also seeing this and have reached out to our UPS reps for clarification.



              I have two installs (1.9.3 and 1.14.3) both not retuning UPS rates when using the native Magento United Parcel Service setting in the UPS shipping methods.



              However, if you have a UPS developer account and have set up your access license number for API's you can switch to the United Parcel Service XML setting in Magento. Then enter license number and developer username and password. Then dump the caches and you will then return UPS shipping quotes for orders. This setting will also allow you to use your negotiated rates from UPS if you have any with your account.



              I will update once I have official answers from UPS team for using default UPS settings.






              share|improve this answer








              New contributor




              oslo198 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.























                0














                I am also seeing this and have reached out to our UPS reps for clarification.



                I have two installs (1.9.3 and 1.14.3) both not retuning UPS rates when using the native Magento United Parcel Service setting in the UPS shipping methods.



                However, if you have a UPS developer account and have set up your access license number for API's you can switch to the United Parcel Service XML setting in Magento. Then enter license number and developer username and password. Then dump the caches and you will then return UPS shipping quotes for orders. This setting will also allow you to use your negotiated rates from UPS if you have any with your account.



                I will update once I have official answers from UPS team for using default UPS settings.






                share|improve this answer








                New contributor




                oslo198 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.





















                  0












                  0








                  0






                  I am also seeing this and have reached out to our UPS reps for clarification.



                  I have two installs (1.9.3 and 1.14.3) both not retuning UPS rates when using the native Magento United Parcel Service setting in the UPS shipping methods.



                  However, if you have a UPS developer account and have set up your access license number for API's you can switch to the United Parcel Service XML setting in Magento. Then enter license number and developer username and password. Then dump the caches and you will then return UPS shipping quotes for orders. This setting will also allow you to use your negotiated rates from UPS if you have any with your account.



                  I will update once I have official answers from UPS team for using default UPS settings.






                  share|improve this answer








                  New contributor




                  oslo198 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  I am also seeing this and have reached out to our UPS reps for clarification.



                  I have two installs (1.9.3 and 1.14.3) both not retuning UPS rates when using the native Magento United Parcel Service setting in the UPS shipping methods.



                  However, if you have a UPS developer account and have set up your access license number for API's you can switch to the United Parcel Service XML setting in Magento. Then enter license number and developer username and password. Then dump the caches and you will then return UPS shipping quotes for orders. This setting will also allow you to use your negotiated rates from UPS if you have any with your account.



                  I will update once I have official answers from UPS team for using default UPS settings.







                  share|improve this answer








                  New contributor




                  oslo198 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer






                  New contributor




                  oslo198 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered yesterday









                  oslo198oslo198

                  11




                  11




                  New contributor




                  oslo198 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.





                  New contributor





                  oslo198 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  oslo198 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.























                      -1














                      Found the solution:



                      Go to your backend,
                      click System, Configuration, Shipping Methods.
                      Under the "Gateway URL" change the URL to "https" from "http"






                      share|improve this answer










                      New contributor




                      TheAS is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                      Check out our Code of Conduct.























                        -1














                        Found the solution:



                        Go to your backend,
                        click System, Configuration, Shipping Methods.
                        Under the "Gateway URL" change the URL to "https" from "http"






                        share|improve this answer










                        New contributor




                        TheAS is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                        Check out our Code of Conduct.





















                          -1












                          -1








                          -1






                          Found the solution:



                          Go to your backend,
                          click System, Configuration, Shipping Methods.
                          Under the "Gateway URL" change the URL to "https" from "http"






                          share|improve this answer










                          New contributor




                          TheAS is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.









                          Found the solution:



                          Go to your backend,
                          click System, Configuration, Shipping Methods.
                          Under the "Gateway URL" change the URL to "https" from "http"







                          share|improve this answer










                          New contributor




                          TheAS is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.









                          share|improve this answer



                          share|improve this answer








                          edited yesterday





















                          New contributor




                          TheAS is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.









                          answered yesterday









                          TheASTheAS

                          12




                          12




                          New contributor




                          TheAS is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.





                          New contributor





                          TheAS is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.






                          TheAS is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                          Check out our Code of Conduct.

















                              protected by Community yesterday



                              Thank you for your interest in this question.
                              Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



                              Would you like to answer one of these unanswered questions instead?



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