Magento 2: Orders created without shipping address












0














So this is bit of a weird one. There were a couple of orders created in the shop I run, but there was no shipping address in them. When I tried to reorder from the backend, the shipping address section was greyed out, and




"You don't have to select a shipping address."




was being shown.



Even in the shipping method section,




"You don't have to select a shipping method."




This has never happened before, and googling it returned nothing except some translation CSVs.



Help!






magento2 orders shipping shipping-address reorder







share|improve this question






















  • Is your ordered product are virtual ? check it.
    – Himanshu
    yesterday
















0














So this is bit of a weird one. There were a couple of orders created in the shop I run, but there was no shipping address in them. When I tried to reorder from the backend, the shipping address section was greyed out, and




"You don't have to select a shipping address."




was being shown.



Even in the shipping method section,




"You don't have to select a shipping method."




This has never happened before, and googling it returned nothing except some translation CSVs.



Help!






magento2 orders shipping shipping-address reorder







share|improve this question






















  • Is your ordered product are virtual ? check it.
    – Himanshu
    yesterday














0












0








0







So this is bit of a weird one. There were a couple of orders created in the shop I run, but there was no shipping address in them. When I tried to reorder from the backend, the shipping address section was greyed out, and




"You don't have to select a shipping address."




was being shown.



Even in the shipping method section,




"You don't have to select a shipping method."




This has never happened before, and googling it returned nothing except some translation CSVs.



Help!






magento2 orders shipping shipping-address reorder







share|improve this question













So this is bit of a weird one. There were a couple of orders created in the shop I run, but there was no shipping address in them. When I tried to reorder from the backend, the shipping address section was greyed out, and




"You don't have to select a shipping address."




was being shown.



Even in the shipping method section,




"You don't have to select a shipping method."




This has never happened before, and googling it returned nothing except some translation CSVs.



Help!






magento2 orders shipping shipping-address reorder




magento2 orders shipping shipping-address reorder






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked yesterday









FokkerFokker

438




438












  • Is your ordered product are virtual ? check it.
    – Himanshu
    yesterday


















  • Is your ordered product are virtual ? check it.
    – Himanshu
    yesterday
















Is your ordered product are virtual ? check it.
– Himanshu
yesterday




Is your ordered product are virtual ? check it.
– Himanshu
yesterday










1 Answer
1






active

oldest

votes


















0














It smells like the products in that orders are virtual



This is a common issue for all those who didn't use weight attribute in Magento1 (I believe most of us). If that attribute is empty in Magento2 then application automatically changes their product type to virtual type. Orders with virtual products has no shipping management



There are lot of references about this, for instance Converting virtual products in Magento 2






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    It smells like the products in that orders are virtual



    This is a common issue for all those who didn't use weight attribute in Magento1 (I believe most of us). If that attribute is empty in Magento2 then application automatically changes their product type to virtual type. Orders with virtual products has no shipping management



    There are lot of references about this, for instance Converting virtual products in Magento 2






    share|improve this answer


























      0














      It smells like the products in that orders are virtual



      This is a common issue for all those who didn't use weight attribute in Magento1 (I believe most of us). If that attribute is empty in Magento2 then application automatically changes their product type to virtual type. Orders with virtual products has no shipping management



      There are lot of references about this, for instance Converting virtual products in Magento 2






      share|improve this answer
























        0












        0








        0






        It smells like the products in that orders are virtual



        This is a common issue for all those who didn't use weight attribute in Magento1 (I believe most of us). If that attribute is empty in Magento2 then application automatically changes their product type to virtual type. Orders with virtual products has no shipping management



        There are lot of references about this, for instance Converting virtual products in Magento 2






        share|improve this answer












        It smells like the products in that orders are virtual



        This is a common issue for all those who didn't use weight attribute in Magento1 (I believe most of us). If that attribute is empty in Magento2 then application automatically changes their product type to virtual type. Orders with virtual products has no shipping management



        There are lot of references about this, for instance Converting virtual products in Magento 2







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered yesterday









        Raul SanchezRaul Sanchez

        1,85731135




        1,85731135






























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