Magento 2 “we can't find products matching the selection” page cache invalidates
Update: I believe this issue may have been caused by a crossover between the cron:run & indexer:reindex cron jobs running every minute, I have changed the reindex job to run every hour instead of every minute and so far the FPC has not invalidated
Magento 2.1.7 installation
Cron jobs set to run every minute (cache clear, reindex etc)
Using either built-in or Varnish (TTL attribute removed from XML due to disappearing navbar)
It seems that the something is causing the "no products" message regardless of whether the full page cache is enabled or disabled, as soon as the cache is cleared (manually or by cron) then the products will reappear upon refresh.
But it is not good for the customers to be browsing pages and then be shown an empty page.
The cache is invalidating regardless of whether changes are made to the catalog or not. Perhaps one of the other cron jobs is invalidating the cache?
List of cron jobs:
/public_html/update/cron.php > /dev/null
/public_html/bin/magento cron:run > /dev/null
/public_html/bin/magento indexer:reindex > /dev/null
/public_html/bin/magento cache:clean > /dev/null
/public_html/bin/magento setup:cron:run > /dev/null
Hoping someone has suffered a similar issue with a fix
RM
magento2 full-page-cache
asked Aug 29 '17 at 9:56
Richard-SinnisRichard-Sinnis
1815
add a comment |
Update: I believe this issue may have been caused by a crossover between the cron:run & indexer:reindex cron jobs running every minute, I have changed the reindex job to run every hour instead of every minute and so far the FPC has not invalidated
Magento 2.1.7 installation
Cron jobs set to run every minute (cache clear, reindex etc)
Using either built-in or Varnish (TTL attribute removed from XML due to disappearing navbar)
It seems that the something is causing the "no products" message regardless of whether the full page cache is enabled or disabled, as soon as the cache is cleared (manually or by cron) then the products will reappear upon refresh.
But it is not good for the customers to be browsing pages and then be shown an empty page.
The cache is invalidating regardless of whether changes are made to the catalog or not. Perhaps one of the other cron jobs is invalidating the cache?
List of cron jobs:
/public_html/update/cron.php > /dev/null
/public_html/bin/magento cron:run > /dev/null
/public_html/bin/magento indexer:reindex > /dev/null
/public_html/bin/magento cache:clean > /dev/null
/public_html/bin/magento setup:cron:run > /dev/null
Hoping someone has suffered a similar issue with a fix
RM
magento2 full-page-cache
asked Aug 29 '17 at 9:56
Richard-SinnisRichard-Sinnis
1815
add a comment |
Update: I believe this issue may have been caused by a crossover between the cron:run & indexer:reindex cron jobs running every minute, I have changed the reindex job to run every hour instead of every minute and so far the FPC has not invalidated
Magento 2.1.7 installation
Cron jobs set to run every minute (cache clear, reindex etc)
Using either built-in or Varnish (TTL attribute removed from XML due to disappearing navbar)
It seems that the something is causing the "no products" message regardless of whether the full page cache is enabled or disabled, as soon as the cache is cleared (manually or by cron) then the products will reappear upon refresh.
But it is not good for the customers to be browsing pages and then be shown an empty page.
The cache is invalidating regardless of whether changes are made to the catalog or not. Perhaps one of the other cron jobs is invalidating the cache?
List of cron jobs:
/public_html/update/cron.php > /dev/null
/public_html/bin/magento cron:run > /dev/null
/public_html/bin/magento indexer:reindex > /dev/null
/public_html/bin/magento cache:clean > /dev/null
/public_html/bin/magento setup:cron:run > /dev/null
Hoping someone has suffered a similar issue with a fix
RM
magento2 full-page-cache
asked Aug 29 '17 at 9:56
Richard-SinnisRichard-Sinnis
1815
Update: I believe this issue may have been caused by a crossover between the cron:run & indexer:reindex cron jobs running every minute, I have changed the reindex job to run every hour instead of every minute and so far the FPC has not invalidated
Magento 2.1.7 installation
Cron jobs set to run every minute (cache clear, reindex etc)
Using either built-in or Varnish (TTL attribute removed from XML due to disappearing navbar)
It seems that the something is causing the "no products" message regardless of whether the full page cache is enabled or disabled, as soon as the cache is cleared (manually or by cron) then the products will reappear upon refresh.
But it is not good for the customers to be browsing pages and then be shown an empty page.
The cache is invalidating regardless of whether changes are made to the catalog or not. Perhaps one of the other cron jobs is invalidating the cache?
List of cron jobs:
/public_html/update/cron.php > /dev/null
/public_html/bin/magento cron:run > /dev/null
/public_html/bin/magento indexer:reindex > /dev/null
/public_html/bin/magento cache:clean > /dev/null
/public_html/bin/magento setup:cron:run > /dev/null
Hoping someone has suffered a similar issue with a fix
RM
magento2 full-page-cache
magento2 full-page-cache
asked Aug 29 '17 at 9:56
Richard-SinnisRichard-Sinnis
1815
asked Aug 29 '17 at 9:56
Richard-SinnisRichard-Sinnis
1815
edited Aug 29 '17 at 10:20
Richard-Sinnis
asked Aug 29 '17 at 9:56
Richard-SinnisRichard-Sinnis
1815
asked Aug 29 '17 at 9:56
Richard-SinnisRichard-Sinnis
1815
asked Aug 29 '17 at 9:56
Richard-SinnisRichard-Sinnis
1815
1815
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
It seems to be a known issue with Magento2
https://github.com/magento/magento2/issues/8189
Still an open issue am afraid :(
answered Aug 29 '17 at 10:46
Atish GoswamiAtish Goswami
3,27431645
Thank you very much, hopefully that will be resolved soon!
– Richard-Sinnis
Aug 29 '17 at 13:17
Please include the release this bug would have been fixed in, so that people know if this issue no longer applies to their situation.
– J. M. Becker
Dec 16 '18 at 19:09
add a comment |
I also Got same text by using SM Market Theme,
I figure it how to solve the problem(may be help)
1- enable template hints for frontends
ex.app/design/frontend/Sm/market/Sm_FilterProducts/templates/default-sidebar.phtml
2- refresh the page with the error
3- get the template file path, then remove the unwanted div
My Code As Below:
<!-- <div class="message info empty">
<div>
<?php /* @escapeNotVerified */
//echo __('We can't find products matching the selection.')
?>
</div>
</div>-->
answered Jan 16 at 12:14
matinictmatinict
73011029
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
It seems to be a known issue with Magento2
https://github.com/magento/magento2/issues/8189
Still an open issue am afraid :(
answered Aug 29 '17 at 10:46
Atish GoswamiAtish Goswami
3,27431645
Thank you very much, hopefully that will be resolved soon!
– Richard-Sinnis
Aug 29 '17 at 13:17
Please include the release this bug would have been fixed in, so that people know if this issue no longer applies to their situation.
– J. M. Becker
Dec 16 '18 at 19:09
add a comment |
It seems to be a known issue with Magento2
https://github.com/magento/magento2/issues/8189
Still an open issue am afraid :(
answered Aug 29 '17 at 10:46
Atish GoswamiAtish Goswami
3,27431645
Thank you very much, hopefully that will be resolved soon!
– Richard-Sinnis
Aug 29 '17 at 13:17
Please include the release this bug would have been fixed in, so that people know if this issue no longer applies to their situation.
– J. M. Becker
Dec 16 '18 at 19:09
add a comment |
It seems to be a known issue with Magento2
https://github.com/magento/magento2/issues/8189
Still an open issue am afraid :(
answered Aug 29 '17 at 10:46
Atish GoswamiAtish Goswami
3,27431645
It seems to be a known issue with Magento2
https://github.com/magento/magento2/issues/8189
Still an open issue am afraid :(
answered Aug 29 '17 at 10:46
Atish GoswamiAtish Goswami
3,27431645
answered Aug 29 '17 at 10:46
Atish GoswamiAtish Goswami
3,27431645
answered Aug 29 '17 at 10:46
Atish GoswamiAtish Goswami
3,27431645
answered Aug 29 '17 at 10:46
Atish GoswamiAtish Goswami
3,27431645
3,27431645
Thank you very much, hopefully that will be resolved soon!
– Richard-Sinnis
Aug 29 '17 at 13:17
Please include the release this bug would have been fixed in, so that people know if this issue no longer applies to their situation.
– J. M. Becker
Dec 16 '18 at 19:09
add a comment |
Thank you very much, hopefully that will be resolved soon!
– Richard-Sinnis
Aug 29 '17 at 13:17
Please include the release this bug would have been fixed in, so that people know if this issue no longer applies to their situation.
– J. M. Becker
Dec 16 '18 at 19:09
Thank you very much, hopefully that will be resolved soon!
– Richard-Sinnis
Aug 29 '17 at 13:17
Thank you very much, hopefully that will be resolved soon!
– Richard-Sinnis
Aug 29 '17 at 13:17
Please include the release this bug would have been fixed in, so that people know if this issue no longer applies to their situation.
– J. M. Becker
Dec 16 '18 at 19:09
Please include the release this bug would have been fixed in, so that people know if this issue no longer applies to their situation.
– J. M. Becker
Dec 16 '18 at 19:09
add a comment |
I also Got same text by using SM Market Theme,
I figure it how to solve the problem(may be help)
1- enable template hints for frontends
ex.app/design/frontend/Sm/market/Sm_FilterProducts/templates/default-sidebar.phtml
2- refresh the page with the error
3- get the template file path, then remove the unwanted div
My Code As Below:
<!-- <div class="message info empty">
<div>
<?php /* @escapeNotVerified */
//echo __('We can't find products matching the selection.')
?>
</div>
</div>-->
answered Jan 16 at 12:14
matinictmatinict
73011029
add a comment |
I also Got same text by using SM Market Theme,
I figure it how to solve the problem(may be help)
1- enable template hints for frontends
ex.app/design/frontend/Sm/market/Sm_FilterProducts/templates/default-sidebar.phtml
2- refresh the page with the error
3- get the template file path, then remove the unwanted div
My Code As Below:
<!-- <div class="message info empty">
<div>
<?php /* @escapeNotVerified */
//echo __('We can't find products matching the selection.')
?>
</div>
</div>-->
answered Jan 16 at 12:14
matinictmatinict
73011029
add a comment |
I also Got same text by using SM Market Theme,
I figure it how to solve the problem(may be help)
1- enable template hints for frontends
ex.app/design/frontend/Sm/market/Sm_FilterProducts/templates/default-sidebar.phtml
2- refresh the page with the error
3- get the template file path, then remove the unwanted div
My Code As Below:
<!-- <div class="message info empty">
<div>
<?php /* @escapeNotVerified */
//echo __('We can't find products matching the selection.')
?>
</div>
</div>-->
answered Jan 16 at 12:14
matinictmatinict
73011029
I also Got same text by using SM Market Theme,
I figure it how to solve the problem(may be help)
1- enable template hints for frontends
ex.app/design/frontend/Sm/market/Sm_FilterProducts/templates/default-sidebar.phtml
2- refresh the page with the error
3- get the template file path, then remove the unwanted div
My Code As Below:
<!-- <div class="message info empty">
<div>
<?php /* @escapeNotVerified */
//echo __('We can't find products matching the selection.')
?>
</div>
</div>-->
answered Jan 16 at 12:14
matinictmatinict
73011029
answered Jan 16 at 12:14
matinictmatinict
73011029
answered Jan 16 at 12:14
matinictmatinict
73011029
answered Jan 16 at 12:14
matinictmatinict
73011029
73011029
add a comment |
add a comment |
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